Stamford Stoves are proud to offer a full design and installation service fully tailored to your needs. Our dedicated service team are here to support you every step of the way, from the moment you step into our showroom in Barnack to the day your installation is complete, we will be on hand to answer any questions to make the process as smooth as possible.
One of our engineers will start by carrying out a free, no obligation site survey at a time to suit you. At the survey they will discuss any requirements you may have taking into account style and budget. Not only do we provide straight forward stove installations, We can also create false chimney breasts and provide bespoke stone fireplaces and hearths made to your design.
You will receive a detailed estimate from us via email within 4-5 days and our dedicated customer service team will also be on hand at this stage to answer any queries you may have. Once you are happy we can proceed with the installation.
Our team of engineers will work with the utmost respect in your home and will always aim to keep disruptions to a minimum. We will also make sure that you are kept updated as the job proceeds so you are fully involved with the process.
Once your stove is installed you will receive a HETAS certificate of compliance and your engineer will complete a full hand over and answer any questions you may have. We can offer an ongoing service package and chimney sweep service if required.
HETAS Advice Leaflets
Can I install a wood burning or multi fuel stove myself?
By law the installation of all wood burners and multi fuel stoves requires that you notify your local Building Control Officer so that they can ensure that it complies with local Building Regulations. Your local authority will need to inspect the installation at a cost to you. If an appliance is not fitted correctly the potential for death from smoke inhalation or Carbon Monoxide Poisoning are extremely high.
What is the difference between a multi fuel stove and a wood burner?
A wood burning stove is usually built without a fixed grate, when the wood burns the ashes are collected and when the fire needs more fuel, fresh logs are placed on top. logs combust more effectively and evenly when resting on a bed of ashes, which gives you maximum efficiency and heat output from your wood burning stove. Multi-fuel appliances have a raised grate with moving bars or a central riddling grate and ashpan, you can burn wood, smokeless fuel and coal. The ash is contained in an ashpan below the grate to enable safe removal and maintain effective combustion conditions.
What is a HETAS certificate and why do I need one?
Hetas registration is a certificate
Do I need to line my stove?
See the following document for all the information you need:
Advice Leaflet For Chimneys And Lining